{"id":69912,"date":"2024-07-30T03:14:47","date_gmt":"2024-07-30T03:14:47","guid":{"rendered":"https:\/\/www.capiparts.co.za\/inquerito-de-satisfacao-do-cliente\/"},"modified":"2024-12-30T18:43:26","modified_gmt":"2024-12-30T18:43:26","slug":"inquerito-de-satisfacao-do-cliente","status":"publish","type":"page","link":"https:\/\/www.capiparts.co.za\/pt-pt\/inquerito-de-satisfacao-do-cliente\/","title":{"rendered":"Inqu\u00e9rito de satisfa\u00e7\u00e3o do cliente"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f70604-o1\" lang=\"pt-PT\" dir=\"ltr\" data-wpcf7-id=\"70604\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt-pt\/wp-json\/wp\/v2\/pages\/69912#wpcf7-f70604-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rio de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"70604\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_PT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f70604-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><i><\/i>\n<\/p>\n<h4>Pesquisa de Satisfa\u00e7\u00e3o do Cliente\n<\/h4>\n<p>Como voc\u00ea classificaria sua satisfa\u00e7\u00e3o geral com os produtos\/servi\u00e7os que recebeu?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number1\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"number1\" value=\"Muito Satisfeito\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Muito Satisfeito<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number1\" value=\"Satisfeito\" \/><span class=\"wpcf7-list-item-label\">Satisfeito<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number1\" value=\"Neutro\" \/><span class=\"wpcf7-list-item-label\">Neutro<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number1\" value=\"Insatisfeito\" \/><span class=\"wpcf7-list-item-label\">Insatisfeito<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"number1\" value=\"Muito Insatisfeito\" \/><span class=\"wpcf7-list-item-label\">Muito Insatisfeito<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Como voc\u00ea classificaria o conhecimento sobre os produtos de nossa equipe de vendas\/balc\u00e3o?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number2\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"number2\" value=\"Me impressionaram com seu conhecimento\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Me impressionaram com seu conhecimento<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number2\" value=\"Eles sabem bastante\" \/><span class=\"wpcf7-list-item-label\">Eles sabem bastante<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number2\" value=\"Sabem o suficiente para me ajudar\" \/><span class=\"wpcf7-list-item-label\">Sabem o suficiente para me ajudar<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number2\" value=\"Poderia ser melhor\" \/><span class=\"wpcf7-list-item-label\">Poderia ser melhor<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"number2\" value=\"Eles sabem muito pouco\" \/><span class=\"wpcf7-list-item-label\">Eles sabem muito pouco<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Quanto tempo levamos para atender \u00e0 sua consulta?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number3\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"number3\" value=\"Foi extremamente r\u00e1pido\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Foi extremamente r\u00e1pido<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number3\" value=\"Foi resolvido em 1-2 horas\" \/><span class=\"wpcf7-list-item-label\">Foi resolvido em 1-2 horas<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number3\" value=\"Recebi minha cota\u00e7\u00e3o no mesmo dia\" \/><span class=\"wpcf7-list-item-label\">Recebi minha cota\u00e7\u00e3o no mesmo dia<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number3\" value=\"S\u00f3 recebi minha cota\u00e7\u00e3o no dia seguinte\" \/><span class=\"wpcf7-list-item-label\">S\u00f3 recebi minha cota\u00e7\u00e3o no dia seguinte<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"number3\" value=\"Ningu\u00e9m entrou em contato comigo\" \/><span class=\"wpcf7-list-item-label\">Ningu\u00e9m entrou em contato comigo<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Qual a probabilidade de voc\u00ea recomendar a CEP para outras pessoas do setor?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number4\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"number4\" value=\"Vou contar para todo mundo sobre voc\u00eas!\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Vou contar para todo mundo sobre voc\u00eas!<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number4\" value=\"\u00c9 bem prov\u00e1vel que eu fale sobre voc\u00eas para outras pessoas.\" \/><span class=\"wpcf7-list-item-label\">\u00c9 bem prov\u00e1vel que eu fale sobre voc\u00eas para outras pessoas.<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number4\" value=\"Ainda estou decidindo\" \/><span class=\"wpcf7-list-item-label\">Ainda estou decidindo<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number4\" value=\"Acho que n\u00e3o vou recomendar voc\u00eas para outros\" \/><span class=\"wpcf7-list-item-label\">Acho que n\u00e3o vou recomendar voc\u00eas para outros<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"number4\" value=\"Definitivamente n\u00e3o\" \/><span class=\"wpcf7-list-item-label\">Definitivamente n\u00e3o<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Como nossos pre\u00e7os se comparam com os de outros no setor?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number5\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"number5\" value=\"Eu preferi a sua qualidade em vez de quest\u00f5es de pre\u00e7o\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Eu preferi a sua qualidade em vez de quest\u00f5es de pre\u00e7o<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number5\" value=\"Voc\u00ea se comparou bem com outros no mercado\" \/><span class=\"wpcf7-list-item-label\">Voc\u00ea se comparou bem com outros no mercado<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number5\" value=\"Seus pre\u00e7os pareceram justos\" \/><span class=\"wpcf7-list-item-label\">Seus pre\u00e7os pareceram justos<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number5\" value=\"Eu n\u00e3o fiz uma compara\u00e7\u00e3o\" \/><span class=\"wpcf7-list-item-label\">Eu n\u00e3o fiz uma compara\u00e7\u00e3o<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"number5\" value=\"Achei voc\u00eas muito caros, n\u00e3o me importo tanto com a qualidade.\" \/><span class=\"wpcf7-list-item-label\">Achei voc\u00eas muito caros, n\u00e3o me importo tanto com a qualidade.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Como voc\u00ea classificaria a prestatividade e a simpatia de nossa equipe? (vendas, lojas, contas)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number6\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"number6\" value=\"Eu me senti como um VIP\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Eu me senti como um VIP<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number6\" value=\"Eles se esfor\u00e7aram para me ajudar e me fazer sentir bem-vindo!\" \/><span class=\"wpcf7-list-item-label\">Eles se esfor\u00e7aram para me ajudar e me fazer sentir bem-vindo!<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number6\" value=\"Eles foram prestativos e amig\u00e1veis\" \/><span class=\"wpcf7-list-item-label\">Eles foram prestativos e amig\u00e1veis<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"number6\" value=\"Poderiam sorrir mais\" \/><span class=\"wpcf7-list-item-label\">Poderiam sorrir mais<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"number6\" value=\"Eles estavam realmente mal-humorados\" \/><span class=\"wpcf7-list-item-label\">Eles estavam realmente mal-humorados<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Voc\u00ea tem alguma sugest\u00e3o de como podemos melhorar?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number7\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"(Opicional)\" name=\"number7\"><\/textarea><\/span><br \/>\nPor favor, informe seu nome e o nome da sua empresa:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-number8\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-number8\" \/><\/span>\n<\/p>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"current-date\" \/>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Pesquisa de Satisfa\u00e7\u00e3o do Cliente Como voc\u00ea classificaria sua satisfa\u00e7\u00e3o geral com os produtos\/servi\u00e7os que recebeu? Muito SatisfeitoSatisfeitoNeutroInsatisfeitoMuito Insatisfeito Como voc\u00ea classificaria o conhecimento sobre os produtos de nossa equipe de vendas\/balc\u00e3o? Me impressionaram com seu conhecimentoEles sabem bastanteSabem o suficiente para me ajudarPoderia ser melhorEles sabem muito pouco Quanto tempo levamos para atender \u00e0...","protected":false},"author":3,"featured_media":69668,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-69912","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/pages\/69912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/comments?post=69912"}],"version-history":[{"count":4,"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/pages\/69912\/revisions"}],"predecessor-version":[{"id":70606,"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/pages\/69912\/revisions\/70606"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/media\/69668"}],"wp:attachment":[{"href":"https:\/\/www.capiparts.co.za\/pt-pt\/wp-json\/wp\/v2\/media?parent=69912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}